Privacy Policy

Last updated: 27 October 2026

Tenner is a free app for iOS and Android that lets friends make predictions about anything: someone asks a question, everyone picks an answer, and the person who asked records the result. This policy explains what personal data Tenner collects, why we use it, who we share it with, how long we keep it and what your rights are. It covers the Tenner app (bet.tenner.tenner on Google Play) and the pages on tenner.bet.

1. Who we are

The developer of Tenner is responsible (the "controller") for the personal data described in this policy. In this policy, "we", "us" and "our" mean the developer of Tenner. Our full company details (legal name, address and registration number) will be added here before Tenner's public launch.

You can reach us by email at privacy@tenner.bet, in English or Dutch.

2. What we collect

2.1 Your account

2.2 Your profile

2.3 What you do in Tenner

2.4 Your device

2.5 Technical data

When the app or this website talks to our servers, we process your IP address and technical details of the request, such as the address requested, the time, the response and any errors. We use this to keep Tenner secure, to limit abuse (for example by limiting how many requests one IP address can make) and to find and fix problems. Our technical logs and traces can contain your IP address, your user ID and the addresses you open, including the code in an invite link. They are deleted automatically after 14 days.

2.6 What we do not collect

Tenner shows no ads and contains no advertising or analytics trackers. We do not collect your location (apart from any location inside a photo you upload, see 2.2), your contacts or payment details, and we do not sell your personal data.

3. Why we use your data, and on what legal basis

We only send push notifications if you allow them in your device settings, and you can turn them off there at any time. We do not use your data for advertising or profiling, and we do not make automated decisions about you that have legal or similarly significant effects.

4. Who can see your information in Tenner

Tenner has no public profiles, no feed and no search. Other people only see your information in these situations:

Only share invite links and friend links with people you want to invite.

5. Service providers

We use the following companies to run Tenner. They process personal data for us, only for the purposes described here.

ProviderWhat forData
Google Firebase Authentication Signing in, and sending sign-in and password-reset emails Email address, password hash, Firebase user ID, sign-in dates
Google Firebase Cloud Messaging Delivering push notifications Push token, notification text
Apple Push Notification service Delivering push notifications to iPhones Push token, notification text
Microsoft Azure Hosting our servers, in Sweden (EU) Everything the app and website send to our servers
MongoDB Atlas Our database, including profile pictures Account, profile, Tenners, friends, notifications, push tokens
Grafana Cloud Technical logs, traces and metrics, stored in the EU The technical data in section 2.5
Google Fonts Fonts in the app and on this website Your IP address, because your device downloads the fonts from Google

You download the app from Google Play or Apple's App Store; their own privacy policies apply to that. When you share a link through another app, such as a messaging app, that app's privacy policy applies to what you share there. We may also disclose personal data when the law requires us to, for example to the police or a court.

6. Transfers outside the EEA

Some of our providers, in particular Google and Apple, may process personal data outside the European Economic Area, for example in the United States. Where that happens, we rely on the safeguards these providers offer, such as the EU-US Data Privacy Framework or the European Commission's Standard Contractual Clauses.

7. How long we keep your data

8. Deleting your account

You can delete your account in the app (Profile, then Delete account) or ask us by email. Deleting closes your account straight away and removes your name and picture from what other people see. Shortly afterwards we delete your sign-in account at Firebase Authentication and your profile picture file. We do not yet delete everything: some data is kept, currently without a fixed end date. The full list of what is removed and what is kept is on Delete your Tenner account. We are working on deleting or anonymising the data we keep, and will update this policy and that page when we do.

9. Your rights

Under the GDPR (and the UK GDPR) you have the right to:

You can change or remove your profile picture in the app. For anything else, email privacy@tenner.bet from the email address you use to sign in to Tenner. We reply within one month, and may ask you to confirm that the account is yours.

You can also complain to a data protection authority: in the Netherlands the Autoriteit Persoonsgegevens, or the authority in the country where you live. We would appreciate the chance to sort it out with you first.

10. Children

Tenner is not intended for children. If you believe a child has created a Tenner account, contact us and we will delete it.

11. Security

The app, this website and our servers communicate over encrypted connections (HTTPS). Access to our production systems and data is limited to the people who run Tenner, and passwords are handled by Firebase Authentication. No system is completely secure. If a data breach is likely to put you at risk, we will tell you as the law requires.

12. Changes to this policy

We update this policy when Tenner or the law changes. The date at the top shows when it was last updated. If a change significantly affects you, we will tell you in the app or by email before it takes effect.

13. Contact

Questions about this policy or your personal data? Email privacy@tenner.bet.